We offer a one-stop service for building supplies merchants that will increase your average basket value by 40% or more while improving customer safety and satisfaction.

Increase your average basket value by 40%+

In a nutshell, we are passionate about substantially enhancing your customer experience so that your branch sells more.

Our studies of customer buying behaviour allows us to maximise your space while increasing add-on sales and impulse purchases.  Any investment in our services is recouped within months with average basket value increasing by 40% or more.

01.

Optimal layout for yard, warehouse and shop

We draw on years of experience and data to optimise your yard, warehouse and on-site shop.

02.

Signage to make it easy to find and buy product

Helping customers find your branch and the products they are looking for in the most efficient way.

03.

Maximise your product exposure and sales

Getting the right products in the right place at the right time is critical to maximising your profits.

04.

Safer and easier to get around while on site

Making sure that your customers can easily and safely navigate around your whole site is a key focus.

Why Choose Us

We are passionate about substantially enhancing  customer perception of your business

Qualified Expert

We seek out ways to make your business more efficient to remove costs and increase income

Merchant specialist

We work exclusively in the building supplies sector so we know how the business works

60-year track record

We understand merchants and their customers with an extensive range of contacts in the sector

Affordable Package

We find that any investment in optimising sales and business efficiency is paid back in months

Proven results

We see increases in average basket value of 40% plus after our full-branch service

Special Offer

We will provide an initial high-level review of your site completely free of charge if you take our services

Check out our work

Better Branch Lords project at Kenton

Lords, Kenton

We designed and implemented a new optimised branch designed to maximise sales opportunities through clear signage, strategically-positioned product displays and site equipment.

Formby Timber

Access and safety issues were resolved by creating a one-way drive thru via the warehouse with clear directional signage. Customers can now park next to the required product.

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Average basket value increase
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Brands worked with
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Average increase in profits
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Combined years in trade

What our clients say about us

“The way that Stewart and his team use the latest technologies, alongside tried and tested branch layout optimisation, to improve the customer experience is truly transformational”

Andy Scothern

CEO of eCommonSense

Working with Better Branch has been great. They provided a high level of service, great advice and understood our needs as a charity. Stewart and Iain established relationships quickly and the turn-around was super-fast and very responsive
Sarah Burns MBE
Chair Smart Works Reading
Working with Stewart for over 25 years has been both enjoyable and rewarding. He always deals with every project with enthusiasm, professionalism and accountability. I would recommend his company to anyone.
Andrew Foster
Managing Director, Space Outdoor
Better Branch did a great job on Kenton. The store looks fantastic and the merchandising is excellent. A personal thank you from me and hopefully one of many more to come. Just don’t do this good a service for our competitors!
Shanker Patel
CEO, Lords

Frequently Asked Questions

Save time by looking at some of the queries that come up regularly

General

No, we work in tandem with all of our clients in a collaborative way. 

Yes, we offer an end-to-end service from consultation right through to implementation for all internal and external changes

No, we offer a full one-stop service

We review the whole site – the yard, warehouse and on-site shop as well as exterior visibility.

That depends on the brief and what we recommend but on average the whole process can be completed in as little as a few weeks to a few months for more extensive overhauls.

Services

We look at all aspects of your branch where sales can be increased and efficiencies gained, including health and safety improvement. This includes signage, layout, product range, placement, safe navigation, equipment, merchandising and promotion.

No, we conduct a site audit at the outset and will make recommendations about potential areas for improvement based on our 60 years’ experience. It is your choice about which services you want to take.

No, but we have never completed a project without seeing the predicted increase in profits and sales.

We look at all the latest data on product sales and also use CAD, Sketch-up, 3D modelling and visualisation, Wifi and Bluetooth tracking, Virtual Reality walk throughs of design changes and planogram software for product placement.

Yes, we always make sure that our most experienced people are assigned to your project and there is complete transparency about this at the outset.

Discover how we can help

If you would like to increase your business efficiency, sales, profits and customer satisfaction, then get in touch to find out more

Some of Our Amazing Clients