We offer a one-stop service for building supplies merchants that will increase your average basket value by 40% or more while improving customer safety and satisfaction.
Increase your average basket value by 40%+
In a nutshell, we are passionate about substantially enhancing your customer experience so that your branch sells more.
Our studies of customer buying behaviour allows us to maximise your space while increasing add-on sales and impulse purchases. Any investment in our services is recouped within months with average basket value increasing by 40% or more.
Call Stewart Fraser to find out more
+44 7525 259406
01.
Optimal layout for yard, warehouse and shop
We draw on years of experience and data to optimise your yard, warehouse and on-site shop.
02.
Signage to make it easy to find and buy product
Helping customers find your branch and the products they are looking for in the most efficient way.
03.
Maximise your product exposure and sales
Getting the right products in the right place at the right time is critical to maximising your profits.
04.
Safer and easier to get around while on site
Making sure that your customers can easily and safely navigate around your whole site is a key focus.
Why Choose Us
We are passionate about substantially enhancing customer perception of your business
Qualified Expert
We seek out ways to make your business more efficient to remove costs and increase income
Merchant specialist
We work exclusively in the building supplies sector so we know how the business works
60-year track record
We understand merchants and their customers with an extensive range of contacts in the sector
Affordable Package
We find that any investment in optimising sales and business efficiency is paid back in months
Proven results
We see increases in average basket value of 40% plus after our full-branch service
Special Offer
We will provide an initial high-level review of your site completely free of charge if you take our services
Check out our work
Lords, Kenton
We designed and implemented a new optimised branch designed to maximise sales opportunities through clear signage, strategically-positioned product displays and site equipment.
Formby Timber
Access and safety issues were resolved by creating a one-way drive thru via the warehouse with clear directional signage. Customers can now park next to the required product.
What our clients say about us
“The way that Stewart and his team use the latest technologies, alongside tried and tested branch layout optimisation, to improve the customer experience is truly transformational”
Andy Scothern
CEO of eCommonSense
Frequently Asked Questions
Save time by looking at some of the queries that come up regularly
General
No, we work in tandem with all of our clients in a collaborative way.
Yes, we offer an end-to-end service from consultation right through to implementation for all internal and external changes
No, we offer a full one-stop service
We review the whole site – the yard, warehouse and on-site shop as well as exterior visibility.
That depends on the brief and what we recommend but on average the whole process can be completed in as little as a few weeks to a few months for more extensive overhauls.
Services
We look at all aspects of your branch where sales can be increased and efficiencies gained, including health and safety improvement. This includes signage, layout, product range, placement, safe navigation, equipment, merchandising and promotion.
No, we conduct a site audit at the outset and will make recommendations about potential areas for improvement based on our 60 years’ experience. It is your choice about which services you want to take.
No, but we have never completed a project without seeing the predicted increase in profits and sales.
We look at all the latest data on product sales and also use CAD, Sketch-up, 3D modelling and visualisation, Wifi and Bluetooth tracking, Virtual Reality walk throughs of design changes and planogram software for product placement.
Yes, we always make sure that our most experienced people are assigned to your project and there is complete transparency about this at the outset.
Discover how we can help
If you would like to increase your business efficiency, sales, profits and customer satisfaction, then get in touch to find out more
Some of Our Amazing Clients
