About Us
We are passionate about improving customer experience, business efficiency and profits of building supplies merchants
Making better branches for our merchant clients
Drawing on more than 60 years combined working in the building supplies sector, we work with merchants to improve the whole customer experience, from the yard and warehouse to the on-site shop.
We provide a one-stop service from the site audit, plan preparation through to layout drawings and implementation.
- Track record of delivery
- Higher ongoing sales
- Enhanced business efficiency
- Optimised customer satisfaction
Our Core Values
We are passionate about driving up customer satisfaction through the building supplies sector by making the buying experience as safe and efficient as possible
Customer focus
Our focus starts and ends with the customer experience to make sure it is best in class.
Working together
We work alongside building supplies merchants to ensure that their key objectives are delivered.
Value for money
Investment in Better Branch services is repaid within months by increased sales and profits.
Our senior team
Colin Dixon
Operations Director
Adam Bates
Site Supervisor
Our Mission
Our mission is to create the best customer experience in the building supplies sector by improving, inspiring and innovating.
Our Vision
Better Branches for the building supplies sector.
Improve builders’ merchants so they sell more and increase profitability.
Inspire our trade clients to offer the best customer service that they can.
Innovative use of the latest technologies to deliver exceptional results
Discover how we can help
If you would like to increase your business efficiency, sales, profits and customer satisfaction, then get in touch to find out more
Some of Our Amazing Clients
