Projects

Access and safety issues were resolved by creating a one-way drive through via the warehouse with clear directional signage. Customers can now load under cover and park next to the required product.  

"Our whole site has been improved thanks to the knowledge and advice that came from Better Branch. Our customers have certainly noticed the difference and love the changes that we have made to the yard, warehouse and on-site shop".

Richard Cook, Director

Lords wanted to turn a former HSS hire site into a fully operational and optimised merchant branch that offered a comprehensive product range. 

Challenge

It is a very tight site which needed to incorporate a full range of building materials along with a credible range of shop products.

Solution

Working with the team at Lords, we produced several site options to ensure we captured all required product categories. In addition, we introduced impulse buy zones at the sales counter to improve add-on sales and assist with social distancing. We also introduced four-way mobile gondola units that are positioned in high footfall areas.

Services Delivered

Managing the works from start to finish, we produced a program of works to ensure the site was manageable during implementation:

• A new signage package
• Shop, warehouse and yard equipment
• Installation of the new equipment and product ranges
• New-style sales counters

Benefits

A fully optimised site layout that was designed around the customer journey with products strategically positioned to maximised add-on sales. Clear and visible signage promotes the branch and ensures the customer is able to find what they are looking for easily and quickly,

Creating a new optimised branch design that would maximise the sales opportunities through clear signage, strategically-positioned product displays along with site equipment.

"Our new site at Kenton has been vastly improved thanks to the knowledge and advice that came from the Better Branch team. The changes and improvements that they have made to the yard, warehouse and on-site shop have been amazing."

Tim Holton

Group Acquisition & Integration Director at Lords

Challenge

It is a very tight site which needed to incorporate a full range of building materials along with a credible range of shop products.

Solution

Working with the team at Lords, we produced several site options to ensure we captured all required product categories. In addition, we introduced impulse buy zones at the sales counter to improve add-on sales and assist with social distancing. We also introduced four-way mobile gondola units that are positioned in high footfall areas.

Services Delivered

Managing the works from start to finish, we produced a program of works to ensure the site was manageable during implementation:

• A new signage package
• Shop, warehouse and yard equipment
• Installation of the new equipment and product ranges
• New-style sales counters

Benefits

A fully optimised site layout that was designed around the customer journey with products strategically positioned to maximised add-on sales. Clear and visible signage promotes the branch and ensures the customer is able to find what they are looking for easily and quickly,